Bold International Hub

Effective Date: May 14, 2026
Website: boldinternational.com.ng
Dashboard: dashboard.boldinternational.com.ng

Bold International Hub (“we,” “our,” “us,” or “the Company”) is committed to protecting the privacy, confidentiality, and security of all users who access our website, dashboard, and financial contribution services.

This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use our platform and services. By registering for an account or using any part of our services, you agree to the practices described in this Privacy Policy.

1. Introduction

Bold International Hub operates a digital savings and contribution management platform that allows members to create accounts, make financial contributions, monitor wallet balances, and manage contribution activities online.

We understand the importance of safeguarding your personal and financial information and are committed to handling your data responsibly and transparently.

2. Information We Collect

To provide our services effectively, we may collect the following categories of information:

A. Personal Information

When registering or interacting with our platform, users may provide:

Full name
Date of birth
Phone number
Email address
Residential address
Gender
Profile photographs or identification documents (if required)
Emergency contact details

B. Financial Information

For contribution and wallet management purposes, we may collect:

Bank account details
Transaction references
Payment receipts or proof of payment
Wallet balance records
Savings and contribution history
Withdrawal request information

C. Technical & Usage Information

When accessing our website or dashboard, we may automatically collect:

IP address
Browser type and version
Device information
Operating system
Login dates and times
Pages visited on our platform
Session duration
Referral websites or sources

D. Communication Information

We may collect information from:

Emails sent to us
Customer support messages
Contact form submissions
Feedback and survey responses

3. How We Use Your Information

We use collected information for legitimate business and operational purposes, including:

Account Management

Creating and maintaining user accounts
Authenticating login credentials
Managing user profiles and dashboard access

Financial Operations

Recording contributions and savings
Verifying manual payments and bank transfers
Updating wallet balances
Processing withdrawals and account adjustments

Customer Support

Responding to inquiries and complaints
Resolving disputes or technical issues
Providing account assistance

Security & Fraud Prevention

Detecting unauthorized activities
Preventing fraud, abuse, or security threats
Monitoring suspicious transactions

Service Improvement

Enhancing platform performance
Improving user experience
Developing new services and features

Legal & Compliance Purposes

Complying with legal obligations
Maintaining financial and operational records
Responding to lawful requests from authorities

4. Legal Basis for Processing Information

We process user information based on:

User consent
Contractual necessity
Compliance with legal obligations
Legitimate business interests
Fraud prevention and security protection

5. How We Protect Your Information

We implement administrative, technical, and physical safeguards designed to protect your information against unauthorized access, loss, misuse, disclosure, or alteration.

Security measures may include:

Secure server environments
Password-protected accounts
SSL encryption technologies
Access control systems
Activity monitoring and fraud detection
Restricted administrative access

While we take reasonable steps to protect user information, no method of internet transmission or electronic storage is completely secure. Users share information at their own risk.

6. User Account Responsibilities

Users are responsible for maintaining the confidentiality of their account credentials.

Users agree to:

Keep passwords secure
Avoid sharing login details with others
Use accurate registration information
Notify us immediately of unauthorized access or suspicious activity

Bold International Hub will not be liable for losses resulting from negligence, password sharing, or unauthorized access caused by user actions.

7. Wallet Funding & Transaction Policy

Our platform currently operates a manual funding system.

Funding Process

Users may:

Transfer funds to the official company bank account
Submit payment proof or transaction details
Await verification by the administrative team
Receive wallet credit upon successful confirmation

Important Notes

Wallet balances are updated only after payment verification
Users must ensure transfers are made to approved company accounts
Incorrect payment details submitted by users may delay verification
Fraudulent transaction claims may result in account suspension

All transaction records displayed on the dashboard serve as official digital records of user activity on the platform.

8. Sharing & Disclosure of Information

Bold International Hub does not sell or rent user personal information to third parties.

However, we may disclose information under the following circumstances:

A. Legal Compliance

When required by:

Court orders
Government agencies
Regulatory authorities
Law enforcement requests

B. Service Providers

We may share limited information with trusted third-party providers assisting with:

Website hosting
Technical maintenance
Security services
Communication systems

These providers are obligated to maintain confidentiality.

C. Business Protection

We may disclose information when necessary to:

Prevent fraud or financial abuse
Protect company rights or property
Protect the safety of users or the public

9. Cookies & Tracking Technologies

Our platform may use cookies and similar technologies to:

Maintain login sessions
Improve website performance
Analyze visitor behavior
Enhance user experience
Store user preferences

Users may disable cookies through browser settings; however, certain features of the platform may not function properly.

10. Third-Party Links & Services

Our website or dashboard may contain links to external websites or third-party services.

We are not responsible for:

Third-party privacy practices
External website content
Security measures on external platforms

Users are encouraged to review the privacy policies of any external services they access.

11. Data Retention

We retain user data and transaction records for as long as reasonably necessary to:

Provide services
Maintain financial records
Resolve disputes
Enforce agreements
Comply with legal obligations

Data may continue to be stored even after account closure where required by law or operational necessity.

12. User Rights

Users may have the right to:

Access their personal information
Request correction of inaccurate data
Request deletion of certain information
Withdraw consent where applicable
Request account closure

Requests may be subject to legal, security, or operational limitations.

13. Children’s Privacy

Our services are not intended for individuals under the age of 18 without parental or guardian supervision.

We do not knowingly collect personal information from minors without appropriate authorization.

14. Limitation of Liability

Bold International Hub shall not be held liable for:

Losses caused by incorrect user information
Delayed wallet updates due to unverifiable payments
Unauthorized account access caused by user negligence
Service interruptions beyond our control
Technical issues resulting from third-party systems

Users agree to use the platform at their own discretion and responsibility.

15. Changes to This Privacy Policy

We reserve the right to update, revise, or modify this Privacy Policy at any time.

Changes become effective immediately upon publication on our website. Continued use of the platform after updates constitutes acceptance of the revised policy.

Users are encouraged to review this page periodically.

16. Contact Information

For questions, complaints, or privacy-related inquiries, users may contact us through our official channels:

Bold International Hub
Website: boldinternational.com.ng
Dashboard: dashboard.boldinternational.com.ng

By using Bold International Hub services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.